Refund and Returns Policy

1. Returns Policy

At Sunflower Studio Art, we take pride in our handmade, all-natural skincare products. If you are not satisfied with your purchase, please review our policy below.

• Returns are accepted only if the item is unopened, unused, and in its original packaging.
• The return request must be made within 14 days of receiving your order.
• Returns are only accepted for incorrect, defective, or damaged items due to our error.

To initiate a return:

1. Contact us at Contact Me with your order number and issue details.
2. Include clear photos if the item is damaged or incorrect.
3. Once approved, we will provide return instructions.

Note: Customers are responsible for return shipping costs unless the return is due to our error.

2. Refund Policy

Refunds will be issued in the following cases:

• Your order is canceled before shipment.
• The product is defective, damaged, or incorrect and cannot be replaced.
• We are unable to fulfill your order.

Refund Processing:

• Approved refunds will be processed within 5-7 business days to the original payment method.
• Bank processing times may vary.

Non-Refundable Items:

• Gift cards
• Sale or discounted items
• Opened or used skincare and personal care products

3. Exchanges

We offer exchanges for defective, damaged, or incorrect items.

To request an exchange, please contact us at Contact Me within 14 days of receiving your order.

4. Contact Us

If you have any questions about our Refund and Returns Policy, feel free to contact us:

Email: Contact Me

Business Address: PO Box 46., Castana, IA 51010